You can keep your existing mobile phone number from your current pay as you go or contract phone when purchasing a new mobile package from Mobiles2YourDoor depending on which network you want to transfer to. If you are unsure of your eligibility to port then please use our porting guide.
We currently only support number porting when transferring to T-mobile, Orange, Three, Virgin and BT Mobile, but not Vodafone or O2.
To keep your existing mobile phone number all you need to do is follow these simple steps:
1) Place your order on our website
2) Contact your existing network provider to request your PAC (Porting Authorisation Code)
3) Contact your new network provider on the appropriate number below and quote your temporary number (the number your new phone is registered to), your existing number that you want to keep and the PAC.
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0800 079 2222 |
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0800 079 2222 |
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0870 606 0139 |
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0845 6000 789 |
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0800 032 2111 |
Please view our porting guide if you are not sure about your eligibility - CLICK HERE.
Do not cancel your existing contract, as disconnected numbers cannot subsequently be transferred. By providing your PAC number to your new chosen network this will initiate the cancellation process with your current network.
To port your number there may be a small administration charge from your current network and we advise you to check this one out first.
When porting your number to 3, it is important to be aware that once the transfer has taken place, both your existing ported number and the new mobile number supplied with the phone will work on your new handset. To receive video calls you will need to supply your new 3 number to people wishing to call you, as video calling will not work via your Ported existing number.